About Us
A leading managed IT support provider
Based in South Wales, supporting organisations across the UK since 2005.
From small SMEs to large enterprises in every industry, including the charitable sector, SA1 Solutions builds unique IT support packages around each client. We are proud of our professional, jargon-free approach, working closely with our customers and building trusted relationships that last.
Free consultation
Our Swansea HQ
So, who are we?
SA1 Solutions was founded in 2005 by Managing Director Simon Ahearne, who saw a gap in the market for a reliable and approachable IT service provider. Since then the company has gone from strength to strength, listening to our customers' needs and delivering the solutions they actually want.
Our teams span helpdesk, server and software specialists, giving you an array of highly qualified engineers with a wide skillset. We work with companies across every industry, including the charitable sector, and treat each one as a long-term partnership rather than a transaction.
Our own in-house data centre
We are one of very few managed service providers our size with a purpose-built, in-house data centre and Network Operations Centre, designed, built and continuously monitored by our own engineers. A stringent disaster recovery plan and multiple backups across locations keep systems protected around the clock.
What makes us different?
Honest, jargon-free IT support, tailored to your business and backed by our own teams and the wider SA1 Group.
Your relationship comes first
We believe in being honest and open. Our no-jargon approach means you always understand exactly what is going on, which is why so many of our customers stay with us for years, some since day one.
A service tailored to you
IT is intrinsic to running a business, so we do not believe in a one-size-fits-all approach. Every organisation is different, so we build each support package around your individual needs, functionality and aspirations.
The full SA1 Group behind you
SA1 is part of SA1 Group, alongside SA1 Telecoms for telecommunications and broadband, and SA1 Creative for web and graphic design. That gives you instant access to an array of services and expertise in one tailored package.
A skilled team, monitoring 24/7
From helpdesk to server and software specialists, you have an array of highly qualified engineers behind you. SA1 customers are monitored 24/7, 365 days a year, so your organisation is always looked after.
The teams behind your support
You may not see us, but we are always there. As an SA1 customer you have an array of highly qualified engineers at your disposal, across every discipline, monitoring your systems 24/7, 365 days a year.
Service Desk
Your first point of contact for day-to-day IT. Friendly, jargon-free engineers who resolve issues quickly and keep your people productive.
Server and Infrastructure
The team behind our in-house data centre and Network Operations Centre, keeping your servers, backups and disaster recovery running around the clock.
Microsoft 365
Specialists in the Microsoft 365 suite, managing Exchange, Teams, SharePoint and OneDrive, plus device management, licensing and migrations, so your everyday productivity tools just work.
Security and Monitoring
Continuous protection and 24/7, 365 monitoring, from threat detection to Cyber Essentials, so your organisation stays secure, compliant and looked after.
How to find us
Our offices are in Gorseinon, Swansea, and easy to reach. Pop in, give us a call, or drop us a line.
Address
Systems House, Phoenix Way, Garngoch Industrial Estate, Gorseinon, Swansea, SA4 9WF
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Opening hours
Monday to Friday, 8:30am to 5:30pmOut-of-hours support available