Managed IT Services
Managed IT Services in South Wales
SA1 Solutions delivers comprehensive Managed IT Support across Swansea, Cardiff and South Wales. We look after every part of your IT, from network and server management to responsive helpdesk support, so you can focus on growing your business instead of firefighting technology.
With a team of Microsoft-certified professionals and industry-leading tools, we provide tailored, scalable IT support that grows with your business, keeping your systems secure, your data protected and your uptime high.
Our managed IT services
Four services, one joined-up managed IT service. Everything connects, and everything is handled by a single team.
Network management
Proactive monitoring, maintenance, and optimisation of your business network. We keep routers, switches, firewalls, and Wi-Fi fast, secure, and reliable, so downtime never slows you down.
IT support
Responsive help desk support from experienced engineers, ready to resolve issues fast. From everyday troubleshooting to user support, we keep your people productive and your systems running.
Server management
End-to-end server management covering configuration, monitoring, patching, and performance tuning. We keep your servers secure and available, on-premises or virtualised.
Cloud & Microsoft 365
Expert Microsoft 365 and cloud support, from migrations and tenant management to security and licensing. We help your team work securely from anywhere, on the tools your business relies on.
Support that fits how you work
From occasional help to a fully managed service, we offer a range of support plans, or a bespoke package built entirely around your needs.
Ad hoc support
Best for occasional needsSupport exactly when you need it, with no ongoing commitment. Ideal for one-off issues, projects or overflow.
- On-demand remote and on-site help
- Billed by the hour
- No monthly fee
Fully managed service
Best for hands-off ITComplete, proactive management of your IT, from monitoring and maintenance to an everyday help desk.
- Proactive monitoring and maintenance
- Unlimited day-to-day support
- Strategic IT guidance
Pre-paid hours
Best for predictable budgetsBuy a block of support hours up front and draw on them as needed, at a better rate than ad hoc.
- Discounted hourly rate
- Hours used as you need them
- Priority over ad hoc
Server only support
Best for in-house IT teamsFocused management and monitoring of your servers, on-premises or virtualised, alongside your own team.
- Server monitoring and alerting
- Patching and updates
- Backup oversight
Microsoft 365 only support
Best for cloud-first businessesDedicated support for your Microsoft 365 environment, covering users, security, mailboxes and licensing.
- Tenant and user administration
- Security and compliance
- Licence management
Need something else?
Not sure which plan fits, or want to mix and match? We will build a package around your exact needs and budget.
Talk to usBenefits of managed IT support with SA1 Solutions
Outsourcing to a managed service provider delivers measurable gains in reliability, security, and cost. Here is what changes when SA1 Solutions runs your IT.
You react to problems only after they have caused downtime.
Proactive monitoring and maintenance
We detect and resolve issues before they escalate. Round-the-clock monitoring, patching, and maintenance keep your systems stable and prevent costly downtime.
Security gaps and compliance left to chance.
Stronger security and compliance
Continuous security monitoring, threat protection, and compliance support. We safeguard your data and help you meet standards like Cyber Essentials and UK GDPR.
IT that struggles to keep up as you grow.
Scalable, flexible support
Your IT scales with you, whether you are adding users, upgrading servers, migrating to Microsoft 365, or expanding your network.
The overhead of a full in-house IT department.
Enterprise expertise, lower cost
A dedicated team of specialists for a fraction of the cost of in-house IT: responsive help desk, strategic guidance, and genuine peace of mind.
The impact of our managed IT support
Contact us today
Experience the difference in productivity and security with SA1 Solutions’ Managed IT Support. Contact us today to find out how we can support and optimize your IT infrastructure for sustained business success.